Shipping Policy

FREE WORLDWIDE SHIPPING

We are pleased to offer Free Worldwide Shipping on all orders over $50. Our goal is to provide the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

DELIVERY TIMELINES

The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 business days after the order is placed.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Our tracked delivery typically arrives within 5-10 business days worldwide.

TRACKING YOUR ORDER

Once your order is shipped, you will receive a confirmation email with a tracking number. You can monitor your package's journey through our integrated tracking partners or by logging into your Voltix Account.

SHIPPING GUARANTEE

If your order does not arrive within the estimated timeframe or arrives damaged, please contact us at Shopvoltix11@gmail.com. We will investigate immediately and ensure a replacement or refund is issued if the carrier is at fault.

CUSTOMS AND DUTIES

While we ship worldwide, please note that Voltix is not responsible for any custom fees or duties applied to your package upon arrival in your country. The customer is responsible for any fees imposed by their local customs office.